Delivery to your door is free for most of Mainland Britain. However, there is a surcharge for some areas, and for some collections. Any surcharges will be added during the checkout process. Please note, We do not deliver outside of the British Mainland.

It is important to provide a mobile number when entering your details at the checkout. A 3-hour delivery slot will be offered to you via text message. When you receive your proposed delivery slot you will be able to either accept it or reject it and another delivery slot will be offered.

Please Note, As deliveries are planned separately, delivery dates will only be available after an order is processed and ready to be dispatched. Unfortunately, it is not possible to offer, or commit to, a specific delivery date in advance.

Additional delivery surcharges and Information:

• 2-man delivery into a room of your choice is available as an added extra on most deliveries. If delivery is up a flight of stairs, 2-man delivery is required.
• Delivery slots are usually offered with at least 48 hours notice, though this may be subject to slight variation.
• Deliveries are carried out by trained drivers and handlers.
• 3-hour time slots are offered to you as standard. 
• Courtesy call up to 30 minutes prior to delivery

Re-Delivery Charge

If you are not available to receive a delivery within an agreed delivery slot, you may be asked to pay £35 +VAT in order to arrange re-delivery.

Orders are usually dispatched within 2 working days. Delivery is carried out via tracked courier service (Royal Mail, UPS, DHL). Tracking will be provided via email once available. 

It is important to provide a mobile number when entering your details at the checkout. A 4-hour delivery slot will be offered to you via text message or email. When you receive your proposed delivery slot you will be able to either accept it or reject it and another delivery slot will be offered.

Please Note, As deliveries are planned separately, delivery dates will only be available after an order is processed and ready to be dispatched. Unfortunately, it is not possible to offer, or commit to, a specific delivery date in advance.

Additional delivery surcharges and Information:

• 2-man delivery into a room of your choice is included on most deliveries.

Considering the safety aspect for the transport crew, the 2-man room of choice service will be applied ONLY TO THE GROUND FLOOR, for the following items: B189, BCA594, BCA597, BCA600, BCA605, BCA606, CA603, CA610, CA613, CA614, CA615, W001 

• Delivery slots are usually offered with at least 48 hours notice, though this may be subject to slight variation.
• Deliveries are carried out by trained drivers and handlers.
• 4-hour time slot 
• Courtesy call up to 30 minutes prior to delivery

Re-Delivery Charge

If you are not available to receive a delivery within an agreed delivery slot, you may be asked to pay £35 +VAT in order to arrange re-delivery.

Delivery to your door is free for most of Mainland Britain. However, there is a surcharge for some areas, and for some collections. Any surcharges will be added during the checkout process. Please note, We do not deliver outside of the British Mainland.

It is important to provide a mobile number when entering your details at the checkout. Once the order is processed you will receive a text message with a link to a booking portal, this will allow you to book the delivery on a day of your choice (excluding weekends).You will be sent a reminder text the day before the delivery and will also be given a 3-hour window delivery slot the evening before.

We will require at least two contact details, i.e. A mobile number and an email address. We aim to book all orders within 24 hours of the order being processed.

• All deliveries are carried out by our nominated carrier BJS. Please note surcharge areas will be booked via BJS within 5 days for delivery within 10-14 days.

Additional delivery surcharges and Information:

• All orders will be delivered on a 2 - Man service to a “Room of Choice”. However, this will not involve any unpacking, on-site assembly, or removal of packaging
• Deliveries are carried out by trained drivers and handlers.
• 3-hour time slots are offered to you as standard.
• PLEASE NOTE - If the delivery teams feel that damages to the product or premises or injury to themselves or others may occur through delivery to a specific room, they have been advised to leave the goods in a safe and convenient place.

Re-Delivery Charge

If you are not available to receive a delivery within an agreed delivery slot, you may be asked to pay £35 +VAT in order to arrange re-delivery.